AutomateIt Documentation
Welcome to the official developer and business portal.
Welcome to the AutomateIt documentation center. Use the sidebar to explore guides, feature updates, and developer reference APIs.
Quick Start
5-Minute Setup
Connect your WhatsApp number and start automating conversations
Train Your AI
Customize your chatbot personality and knowledge sources
Send First Campaign
Broadcast marketing templates to thousands of contacts
Popular Guides
Getting Started
- What is AutomateIt? - Overview and key benefits
- System Requirements - What you need to get started
- Quick Start Guide - 5-minute setup walkthrough
- Video Tutorials - Watch and learn
Core Concepts
- How AutomateIt Works - System architecture explained
- WhatsApp Business API - Understanding WABA
- Meta Business Portfolio Setup - Required Meta account
- AI Chatbot Architecture - How our AI responds
Features
- AI Conversations - 24/7 automated customer support
- Campaign Management - Bulk WhatsApp broadcasts
- Contact Management - CRM for your WhatsApp contacts
- Analytics & Reporting - Track performance metrics
For Agencies
Managing multiple clients? AutomateIt's multi-tenant platform is built for you.
Multi-Tenant Dashboard
Manage up to 20+ clients from a single administration switcher panel
White-Label Branding
Host under your custom domain and styles to sell as your proprietary SaaS
Need Help?
FAQ Database
Review 70+ frequently asked questions covering all platform aspects
Troubleshooting
Find technical solutions for connection issues and channel problems
Contact Support
Reach out directly to our Lagos-based customer success engineering team
Security & Compliance
- Data Security - How we protect your data
- Meta Tech Provider Status - Our official approval
- GDPR Compliance - European data protection
- Data Ownership - You own your data
By Use Case
Small Business Owners
Digital Agencies
Developers
What's New
June 2026
- Meta Tech Provider approval received
- Agency multi-tenant dashboard launched
- Enhanced analytics with conversation insights
- Added support for Yoruba, Igbo, Hausa languages
Mobile App
Access AutomateIt on the go with our mobile apps.
- iOS App (iPhone & iPad)
- Android App
International
Available in:
- Nigeria (Naira, Paystack)
- Kenya (Shillings, Paystack/Flutterwave)
- South Africa (Rand, Paystack)
- Ghana (Cedi, Paystack)
- + 15 other African countries
Learn More
Video Tutorials
Webinars
- WhatsApp Business for Agencies - July 15, 2026
- Advanced AI Training - July 22, 2026
Community
- Join Slack Community - 500+ members
- Feature Requests - Vote on roadmap
- Success Stories - Customer case studies
Still Have Questions?
- Email: support@automateit.com
- Live Chat: Available 9am-6pm WAT (bottom right)
- Phone: +234-XXX-XXXX-XXX (Enterprise customers)
Average response time: 4 hours
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Last updated: June 22, 2026 | Edit this page on GitHub